They genuinely care

Mum has lived at Grace House for 7 years now. She had some challenging behaviours and the staff all underwent specialist training so that they could cope with her. Our Admiral Nurse at the time helped us find the placement and when asked ‘this is our mum – is this the right place for her to go’ answered ‘definitely’!.

They genuinely care for her – they treat her like their own mum. She is always clean and well-presented when we visit and whatever we ask for her is never too much trouble. They connect really well with GPs Psychiatrists, Social services and when we thought she was end of life, the care they gave her was second to none.

As a family we all agree that this is where we want to be placed when the time comes for us to need residential care.

Jo

(August 2021)
Fantastic Facebook updates

They have a brilliant secure social media group where you can see what they have been doing on a daily basis which is really reassuring.

Louise

(June 2021)
The minute you walk in the door you feel at home.

It has a lovely homely feel, friendly and welcoming. My mother has been living at Grace House for a year. She is 105.

The owner/manager Ashley and assistant manager Kelly run a very efficient home. The staff are excellent – cheerful, friendly and well trained. The food is all fresh and home cooked and provides a balanced diet and caters for my mother’s personal choices.

When a medical problem arises, it is seen to straight away. The staff also support the relatives and are very kind. My mum thinks of the staff as her extended family.

I can’t recommend it more highly.’

Pat

(January 2021)